Payment policy

Last updated: October 23, 2025

At Hom & Ember we provide a range of secure and convenient payment options to ensure your checkout experience is smooth and protected. All transactions are processed securely in compliance with UK, US and EU regulations.

Accepted Payment Methods

Credit & Debit Cards

We accept all major credit and debit cards, including Visa, Mastercard, Maestro, and American Express. At checkout, simply enter your card number, expiration date, and CVV code. Depending on your bank, you may be asked to complete an additional verification step (such as 3D Secure). Once your transaction is confirmed, you will receive an order confirmation via email.

Google Pay

Use your saved payment details with Google Pay for a fast and secure checkout. Select Google Pay at checkout, confirm the payment on your device using fingerprint, PIN, or password, and your transaction will be completed instantly.

Apple Pay

Apple Pay offers a seamless and secure payment experience on supported Apple devices. Choose Apple Pay at checkout, authorize the payment using Face ID, Touch ID, or your device passcode, and receive instant confirmation of your purchase.

Shop Pay

Shop Pay allows for an accelerated checkout experience. If you’ve previously used Shop Pay, your information will be securely pre-filled. Transactions are encrypted and PCI-compliant for maximum safety.

Payment Security

We take data security seriously. All transactions are encrypted using advanced SSL technology, and our payment system is compliant with PCI DSS (Payment Card Industry Data Security Standard). Our site is regularly updated and monitored to protect your personal and financial information.

Currency

All payments are processed in GBP (£) or USD ($). Your bank may convert this to your local currency if you are shopping from outside the UK or US. No hidden charges will be applied by Hom & Ember.

Contact Information

Still have questions? Please email info@hom-ember.co.uk or visit our FAQ page for more help.

Company Name: Hom & Ember
Address: 1 Coldbath Square, London, EC1R 5HL, United Kingdom
Email: info@hom-ember.co.uk
Phone: +447577003187