Privacy policy

Last updated: March 9, 2026

1. Introduction

This Privacy Policy describes how Hom & Ember collects, uses, and discloses your personal information when you visit or interact with hom-ember.co.uk, hom-ember.co.uk/en-us, hom-ember.co.uk/fr-fr or https://hom-ember.co.uk/da-dk.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the site with the revised date.

3. How We Collect and Use Your Personal Information

We collect personal information directly from you, automatically via your use of the site, and from third parties. Uses include communicating with you, fulfilling orders, complying with laws, and protecting rights.

4. What Personal Information We Collect

This includes contact details, order details, account details, and customer support information.

5. Information We Collect about Your Usage

We collect Usage Data using cookies and similar technologies, including device and browser information, IP address, and activity on our site.

6. Information We Obtain from Third Parties

This includes data from vendors such as Shopify and payment processors. We treat this information per this Privacy Policy.

7. How We Use Your Personal Information

Uses include providing services, marketing, security, fraud prevention, and service improvement.

8. Cookies

We use cookies to improve our services and user experience. You can manage cookie preferences through your browser settings.

9. How We Disclose Personal Information

We may share your information with vendors, partners, affiliates, and as required by law or business transfers.

10. Third Party Websites and Links

We are not responsible for the privacy practices of third-party sites linked on our site.

11. Children's Data

We do not knowingly collect personal information from children. Contact us to delete any such data.

12. Security and Retention of Your Information

We use reasonable measures to protect your data. Retention depends on business and legal requirements.

13. Your Rights

You may have rights including access, deletion, correction, portability, opt-out, restriction, consent withdrawal, and appeal. Contact us to exercise these rights.

14. Complaints

You may contact us or your local data protection authority if you have complaints about our data practices.

15. International Users

We may transfer your data outside your country, using appropriate safeguards such as Standard Contractual Clauses.

16. Contact Information

Company Name: Hom & Ember
Email: info@hom-ember.co.uk
Address: 1 Coldbath Square, London, EC1R 5HL, United Kingdom
Phone: +447577003187